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Australia Unveiled

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Terms of Service

Last Updated: 02 May 2023

1. Introduction

Welcome to Australia Unveiled. These Terms of Service ("Terms") govern your use of the website tonkaya-fasoli.com (the "Site") and all content, services, and products available at or through the website. The Site is operated by Australia Unveiled PTY LTD ("we," "us," or "our"). By accessing or using the Site, you are agreeing to these Terms and concluding a legally binding contract with Australia Unveiled. If you do not agree with these Terms, you must not access or use the Site.

We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the Site following the posting of any changes to the Terms constitutes acceptance of those changes.

2. Account Responsibilities

To access certain features of the Site, you may be required to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

You are responsible for safeguarding the password that you use to access the Site and for any activities or actions under your password. We encourage you to use "strong" passwords (passwords that use a combination of upper and lower case letters, numbers, and symbols) with your account. You agree not to disclose your password to any third party and to take sole responsibility for any activities or actions under your account, whether or not you have authorized such activities or actions.

You must notify us immediately of any breach of security or unauthorized use of your account.

3. Booking and Payment Terms

3.1 Booking Confirmation

All bookings made through the Site are subject to acceptance by us. We will confirm acceptance by sending you a confirmation email. If you do not receive a confirmation email within 24 hours of making a booking, please contact us.

3.2 Pricing and Payment

All prices displayed on the Site are in Australian Dollars (AUD) and include GST unless otherwise stated. We reserve the right to change prices at any time. However, changes will not affect bookings already confirmed at the time of the change.

Payment for all bookings must be made in full at the time of booking unless otherwise specified. We accept payment by credit card (Visa, MasterCard, American Express), PayPal, or bank transfer.

3.3 Cancellations and Refunds

Our cancellation and refund policy varies by tour and service. The specific cancellation terms will be displayed during the booking process and included in your booking confirmation.

Generally, the following applies:

  • Cancellation 30+ days before tour departure: Full refund minus a 10% administration fee
  • Cancellation 15-29 days before tour departure: 50% refund
  • Cancellation 7-14 days before tour departure: 25% refund
  • Cancellation less than 7 days before tour departure: No refund

Some tours and services may be non-refundable or have different cancellation terms, which will be clearly indicated at the time of booking.

3.4 Changes to Bookings

If you need to change your booking (e.g., dates, traveler details), please contact us as soon as possible. We will try to accommodate your request, but we cannot guarantee that changes will be possible.

If changes are possible, an administration fee may apply. If the change results in a higher price (e.g., changing to a more expensive tour or date), you will need to pay the difference.

4. Content and Conduct Restrictions

4.1 User Content

Our Site may allow you to post, link, store, share, and otherwise make available certain information, text, graphics, videos, or other material ("User Content"). You are responsible for the User Content that you post to the Site, including its legality, reliability, and appropriateness.

By posting User Content on the Site, you grant us the right and license to use, modify, publicly perform, publicly display, reproduce, and distribute such User Content on and through the Site. You retain any and all of your rights to any User Content you submit, post, or display on or through the Site and you are responsible for protecting those rights.

You represent and warrant that: (i) the User Content is yours (you own it) or you have the right to use it and grant us the rights and license as provided in these Terms, and (ii) the posting of your User Content on or through the Site does not violate the privacy rights, publicity rights, copyrights, contract rights, or any other rights of any person.

4.2 Prohibited Activities

You agree that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner that could damage, disable, overburden, or impair the Site or interfere with any other party's use of the Site.

You agree not to:

  • Use the Site in any manner that could disable, overburden, damage, or impair the Site or interfere with any other party's use of the Site
  • Use any robot, spider, or other automatic device, process, or means to access the Site for any purpose
  • Use any manual process to monitor or copy any of the material on the Site or for any other unauthorized purpose
  • Use any device, software, or routine that interferes with the proper working of the Site
  • Introduce any viruses, trojan horses, worms, logic bombs, or other material which is malicious or technologically harmful
  • Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Site, the server on which the Site is stored, or any server, computer, or database connected to the Site
  • Attack the Site via a denial-of-service attack or a distributed denial-of-service attack
  • Otherwise attempt to interfere with the proper working of the Site

5. Intellectual Property Rights

The Site and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof), are owned by Australia Unveiled, its licensors, or other providers of such material and are protected by Australian and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

These Terms permit you to use the Site for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Site, except as follows:

  • Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials
  • You may store files that are automatically cached by your Web browser for display enhancement purposes
  • You may print or download one copy of a reasonable number of pages of the Site for your own personal, non-commercial use and not for further reproduction, publication, or distribution
  • If we provide social media features with certain content, you may take such actions as are enabled by such features

You must not:

  • Modify copies of any materials from this Site
  • Use any illustrations, photographs, video or audio sequences or any graphics separately from the accompanying text
  • Delete or alter any copyright, trademark, or other proprietary rights notices from copies of materials from this Site

If you print, copy, modify, download, or otherwise use or provide any other person with access to any part of the Site in breach of the Terms, your right to use the Site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

6. Disclaimer of Warranties

The Site is provided on an "AS IS" and "AS AVAILABLE" basis, without any warranties of any kind, either express or implied. Neither Australia Unveiled nor any person associated with Australia Unveiled makes any warranty or representation with respect to the completeness, security, reliability, quality, accuracy, or availability of the Site.

To the maximum extent permitted by applicable law, we disclaim all warranties of any kind, whether express or implied, statutory or otherwise, including but not limited to any warranties of merchantability, non-infringement, and fitness for particular purpose.

The foregoing does not affect any warranties which cannot be excluded or limited under applicable law.

7. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall Australia Unveiled, its affiliates, or their licensors, service providers, employees, agents, officers, or directors be liable for damages of any kind, under any legal theory, arising out of or in connection with your use, or inability to use, the Site, any websites linked to it, any content on the Site or such other websites or any services or items obtained through the Site or such other websites.

This includes any direct, indirect, special, incidental, consequential, or punitive damages, including but not limited to, personal injury, pain and suffering, emotional distress, loss of revenue, loss of profits, loss of business or anticipated savings, loss of use, loss of goodwill, loss of data, and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.

The foregoing does not affect any liability which cannot be excluded or limited under applicable law.

8. Indemnification

You agree to defend, indemnify, and hold harmless Australia Unveiled, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Site, including, but not limited to, your User Content, any use of the Site's content, services, and products other than as expressly authorized in these Terms or your use of any information obtained from the Site.

9. Governing Law and Jurisdiction

These Terms and any dispute or claim arising out of, or related to, them, their subject matter or their formation (in each case, including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the State of Victoria, Australia, without giving effect to any choice or conflict of law provision or rule.

Any legal suit, action, or proceeding arising out of, or related to, these Terms or the Site shall be instituted exclusively in the federal courts of Australia or the courts of the State of Victoria, although we retain the right to bring any suit, action, or proceeding against you for breach of these Terms in your country of residence or any other relevant country. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

10. Waiver and Severability

No waiver by Australia Unveiled of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Australia Unveiled to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms will continue in full force and effect.

11. Entire Agreement

The Terms and our Privacy Policy constitute the sole and entire agreement between you and Australia Unveiled with respect to the Site and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, with respect to the Site.

12. Contact Us

If you have any questions about these Terms, please contact us at:

Australia Unveiled
120 Collins Street
Melbourne, VIC 3000
Australia
Email: [email protected]
Phone: +61 3 9123 4567

Australia Unveiled

Creating unforgettable Australian travel experiences since 2008. Your journey through the land down under begins with us.

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+61 3 9123 4567
[email protected]

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